Information & Communication Technology,

Papua New Guinea/AUS Government Health Services (AUS)

Client Issue: A component of the joint Papua New Guinea & Australia Government Health Services Support Program required a review of existing computerised health management information systems.

Solution: Stakeholder needs analysis from remote aid posts to regional health centres through to national data & information coordination centre were conducted. Process improvement options were prepared & presented with a focus on technology & training & sustainability challenges.

Outcome: National health sector Information & Communication Technology (ICT) policy documented & a national training facility were established & integral to the larger change processes led by clients.

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